As
a principal of Insurance Strategies, Mary specializes in helping senior
executives reposition their business and maximize their company’s value
proposition through effective business process management.
Current assignments include working with financial institutions in
E-Business, service, technology, financial, product and distribution
management strategies and processes to help clients grow and improve their
businesses.
Ms.
Dexter is a professional with 25 years experience in Distribution
Services, a strong background and experience in technology and systems,
operational streamlining, key insurance business processes, customer
service, and distribution management.
Her primary focus is helping senior executives and their project
teams effectively identify and deploy technology and business process
management methodologies into their organizations to improve operational
performance, increase productivity in their core businesses, improve
customer service, and reduce expenses.
She
has also worked with companies to help them more effectively manage large,
corporate wide projects through the development and utilization of project
management tools and techniques, effective resource allocation and
management, and leveraging the web, systems and technology to minimize
costs.
Prior
to joining Insurance Strategies, Ms. Dexter was Vice President of
Distribution Services at New England Financial, where she managed the
development and implementation of Field technology, served as the
Distribution company’s liaison to the I/T organization, and developed
and managed Service Level Agreements between the Distribution company and
I/T, New Business, Client Services and Corporate Communications.
She also managed several company-wide projects, on behalf of the
Distribution company.
Ms.
Dexter received her B.A. in Liberal Arts and her M.B.A. from Northeastern
University. She is a CLU (Chartered Life
Underwriter), ChFC (Chartered Financial Consultant), LLIF (LIMRA
Leadership Institute Fellow), and NASD representative, which are financial
services industry designations that demonstrate competence in financial
and estate planning and in distribution management.